Effective date: November 12, 2026
This policy explains how Reunion Vacation Homes Inc., doing business as Florida Vacation Homes (“we,” “us,” or “our”), handles personal information through windsorwestsideorlando.com and related inquiries. We are a vacation rental management company, separate from the resort homeowners’ association and clubhouse management.
Privacy questions or requests: optout@floridavacationhomes.com or 407-545-5830.
When you contact us, request information, or arrange a stay, we receive the details you provide, such as your name, email address, telephone number, travel dates, accommodation preferences, reservation details, and message content. We also keep communication preferences and consent or opt-out records.
Our website and service providers may receive technical information such as IP address, browser and device type, referring page, pages visited, interactions, approximate location, timestamps, and cookie or similar identifiers. Security logs help us detect misuse and protect the website.
We use information to answer questions, arrange and support reservations, provide requested services, maintain business records, prevent fraud, meet legal obligations, understand website performance, and improve our services. Promotional communications require the applicable permission and offer an opt-out. Please do not send payment card details, identification documents, or other sensitive information through webchat.
Google Analytics: We use Google Analytics to understand how visitors find and use this website. Google’s tags can collect device and browser information, page views, interactions, referral information, approximate location, and online identifiers using cookies or similar technology. We use reports to assess content and website performance. Learn about Google’s use of information from sites using its services and Google’s Privacy Policy.
Google Search Console: We use Google Search Console to review how our pages appear in Google Search, including search queries, impressions, clicks, and performance by page, country, or device. These are aggregated search-performance reports; Search Console does not give us a list of identified searchers or require a separate visitor-tracking cookie on this website.
Cookie choices: Cookies may support essential site functions, security, analytics, and optional features. You can reopen the banner using Cookie settings to change your choice, and use your browser’s settings to manage or delete cookies. Blocking cookies can affect features. Google also provides a Google Analytics opt-out browser add-on for supported browsers. Deleting cookies does not automatically delete information already received; contact us about a data request. Consent to optional cookies, where required, is separate from consent to receive marketing texts.
We use SendSquared for website chat and text messaging. If you provide a mobile number through chat or contact us by text, your number, message content, related inquiry details, and communication preferences may be processed by SendSquared and messaging delivery providers so we can respond and maintain a conversation record. The chat service may also process device and website-interaction information. See SendSquared’s Privacy Policy.
Chat may continue by SMS after you leave the website. Providing a number for a requested response does not by itself enroll you in unrelated promotional texts. Promotional SMS requires a separate express opt-in. Depending on your request and consent, texts may include answers to inquiries, booking updates, reminders, or promotional offers.
Abandoned-booking reminders: We use a cart-abandonment feature to follow up on unfinished reservations. This may involve the contact details and booking progress you provide, such as your selected accommodation and dates. SMS reminders encouraging you to complete a booking are treated as marketing and require the appropriate SMS marketing consent; entering a phone number or accepting cookies alone does not provide that consent. You can opt out using STOP or contact us as described below.
Mobile numbers and SMS opt-in or consent records are not sold or shared with third parties for their own marketing or promotional purposes. They may be disclosed to service providers that help deliver and administer our messages, subject to the service purpose, or where disclosure is required by law. Opting out of marketing does not cancel a reservation; contact us to arrange another way to receive necessary booking information.
We retain information for as long as needed for the purpose for which it was collected, including completing inquiries and stays, providing support, maintaining required accounting and legal records, resolving disputes, and documenting consent or honoring opt-outs. The period depends on the information and applicable obligations; a request for deletion may be subject to those obligations.
We use reasonable organizational and technical measures to protect information, but no internet transmission or storage system is completely secure. Our business is based in the United States, and our providers may process information in the United States or other countries. Privacy laws may differ from those in your location. Contact us for information about processing locations and any applicable transfer safeguards.
You can ask to access, correct, or delete personal information by contacting us below. Depending on where you live and the law that applies, you may also have rights to receive a portable copy, restrict or object to processing, withdraw consent, or complain to your local data protection authority. We may need to verify your identity and will explain any applicable exceptions. Please do not include sensitive identity documents in an initial email.
Where UK or European data protection law applies, relevant grounds for processing can include taking steps at your request or performing a contract, meeting legal obligations, our legitimate interests in operating and securing our services (balanced against your rights), and consent for activities that require it. Withdrawing consent does not affect processing that was lawful before withdrawal. If you do not provide details necessary to answer an inquiry or fulfill a booking, we may be unable to complete that request.
Use an email’s unsubscribe link to stop promotional email, reply STOP to promotional texts, or contact us. You may still receive information necessary for a requested service through an appropriate channel. We do not require marketing consent to book a stay.
This website and its inquiry and messaging services are intended for adults arranging travel. We do not knowingly seek personal information directly from children under 13. If you believe a child has provided information without appropriate authorization, contact us so we can review and address it.
Reunion Vacation Homes Inc. dba Florida Vacation Homes
7531 Osceola Polk Line Road
Davenport, FL 33896, United States
Email: optout@floridavacationhomes.com
Telephone: 407-545-5830
We may update this policy to reflect changes to our services or legal requirements. The effective date above identifies the latest version. Where a change requires notice or new consent, we will take the steps required by applicable law.
WindsorWestsideOrlando.com is a marketing brand of the established property management company Florida Vacation Homes. Our local property care team is on hand to assist you during your stay to deliver your memorable Orlando vacation experience.
Orlando
Kissimmee area
7531 Osceola Polk Line Rd
Davenport, FL 33896
Office: 407-545-5830